Support
Frequently asked questions
Everything you need to know before buying from Divine Gadget Stores. Still stuck? WhatsApp us anytime.
Ordering
How do I place an order?+
Tap 'Chat To Buy' on any product or message us on WhatsApp. A rep will confirm price, availability and delivery.
Can I visit the store?+
Yes. Our Lagos (Ikeja) and Abuja (Wuse 2) stores are open Monday to Saturday, 9am to 7pm.
Do you offer installment plans?+
For select high-value items, yes. Chat with our team on WhatsApp for options.
Delivery
Do you deliver nationwide?+
Yes, to all 36 states via trusted courier partners. Same-day delivery available in Lagos and Abuja.
How long does delivery take?+
Lagos & Abuja: same or next day. Other states: 2–4 business days depending on location.
How much is delivery?+
Delivery fees depend on your location and item size — confirmed by your rep before dispatch.
Payment
What payment methods do you accept?+
Bank transfer, POS on delivery in Lagos/Abuja and select online payment options.
Is my payment safe?+
All transactions are handled through verified Nigerian banking channels. We never take card details on chat.
Warranty & Returns
Do your products come with warranty?+
Yes. Most devices carry a manufacturer or store warranty — details are confirmed at purchase.
Can I return an item?+
Faulty items can be returned within 7 days of delivery. See our Returns & Warranty page for full terms.
Didn't find your answer?
Send us a message on WhatsApp — a real person responds within minutes.